This programme is designed to provide you with the knowledge, skills, and competencies for supervisory management in a hotel front office. As a graduate, you will have developed practical and unique skills to enter the front office operations of businesses in the broad tourism and hotel sectors. You will be equipped to work as a Senior Front Desk Agent, Front Office Executive and a Customer Services Executive.
GUEST SERVICES OPERATION LEVEL 2
ENTRY REQUIREMENT
Age 16 - 35
Level 2 SPM/SPMV or equivalent SSC ( Secondary School Certificate )
INTERNATIONAL STUDENT
Age 16 - 35
Level 2 SSC ( Secondary School Certificate )
Age 16 - 35
Level 2 SPM/SPMV or equivalent SSC ( Secondary School Certificate )
INTERNATIONAL STUDENT
Age 16 - 35
Level 2 SSC ( Secondary School Certificate )
PROGRAMMES STRUCTURE
CORE | CODE |
---|---|
RECEPTION ACTIVITIES HANDLING | |
FRONT OFFICE DATABASE ADMINISTRATION | |
GUEST RELATION ACTIVITIES HANDLING | |
CONCIERGE SERVICES | |
FRONT OFFICE PROCUREMENT REQUISITION | |
FRONT OFFICE STAFF ADMINISTRATION | |
FRONT OFFICE STAFF DEVELOPMENT | |
ELECTIVE | |
BASIC GUEST ROOM CLEANING |
|
Welcome...
> Program Offered
Bachelor In Business Administration
Diploma In Business Management
Diploma In Hotel Management
Diploma In Bakery & Pastry
Diploma In Tourism
Diploma In Information Technology
Food Preparation & Production Services
Food & Beverage Services Operation
Guest Services Operation
Housekeeping Operations
Certificate In Hotel Operation
Certificate In English
> Registra Department
> Academic Services
Code Of Conduct
Academic Calendar
Timetable
Module
Result
Student Counselling
Academic Calendar
Timetable
Module
Result
Student Counselling
> International Partnership
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